EU-hosted · GDPR-first · Claude AI

Your website's AI assistant,
trained on your contentanswering with sourcesspeaking any languagealways on your sitetrained on your content

Welio learns your website in minutes and answers your visitors 24/7 — with sources, in their language, and hands over to a human when it matters.

Free plan included · no credit card · cancel anytime
Welio Assistant
Online — AI assistant
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Already answering visitors at
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Why Welio

Everything a great assistant needs.
Nothing you have to babysit.

Set it up once — Welio keeps learning from your site and from every question it couldn't answer.

Learns your website in minutes

Paste your URL — Welio crawls your pages, products and FAQs and starts answering right away.

Answers with sources

Every answer can link back to the page it came from. Your visitors trust what they can verify.

Gets smarter every day

Questions it couldn't answer land in one list — answer them once, and it never misses again.

Human handover, done right

AI first. When a visitor asks for a person — or the AI is unsure — it offers a smooth handover to your inbox or Telegram.

Listens — and speaks back

Visitors can ask out loud, and your assistant can read its answers aloud too, in their language. A warmer, more natural Premium voice is available as an add-on.

Built for agencies

Manage all your clients' assistants under one roof — every client gets their own isolated console.

More than a chatbot

Not just a bot — a real assistant.

It sells, it books, it answers your email — and soon, it picks up the phone.

Most chat widgets sit and wait to be asked. Yours becomes a real team member. Weli Match and Weli Desk are premium add-ons — €79/month each, on Growth and Pro.

Weli Match €79/mo

Shop assistant — greets by name, recommends, offers a coupon at the hesitation point, and saves the cart.

Weli Desk €79/mo

Receptionist — welcomes visitors, offers free slots from your built-in calendar, and books the appointment — with confirmations and reminders.

Answers your email Growth+

Replies to customer emails in your brand voice, from your knowledge base — as a draft for you to approve, or fully automatic.

Answers your phone Coming soon

Picks up real calls, answers from your knowledge base, and books appointments straight into Weli Desk — 24/7.

Knows who just walked in

Returning and subscribed visitors are greeted by name, with their past orders in mind. Their e-mail address is used, never shown — not even in the chat.

Reads the moment

Time on page, scrolling, exit intent, what’s in the cart, which campaign they arrived from. It stays quiet until one of those actually means something.

Offers — never nags

One reward, at the hesitation point, within the margins you set. You decide the discount, the minimum order and how often anyone may see one.

Proves what it earned

Every offer is matched to the order it produced — and a share of visitors is deliberately held back, so the revenue you see is the revenue it actually added.

Each module is a paid add-on — €79/month — on the Growth and Pro plans; cancel any time; both included in Infinity. Weli Match connects to your store for live coupons, orders and your newsletter list. Weli Desk brings its own booking system: services, opening hours, a visual calendar with blocked times, confirmations and 24h reminders. Switch either off any time and your assistant simply goes back to answering.

Premium voice is on the way too — a warmer, more human voice for chat & phone. Want early access to Phone or Premium voice? Contact us →

Pricing

Predictable pricing.
Plans that scale with you.

No credit multipliers, no surprise bills — and your assistant never goes dark.

One plan = one AI assistant (one website / shop). Run more sites? Add another — all under one account.
Prices are net of VAT — EU businesses with a valid VAT number pay via reverse charge (0% VAT).
2 months free on yearly plans
Free
€0/bot/mo
forever — no credit card
15 conversations / month
  • 1 AI assistant on your website
  • Claude AI answers with smart model routing
  • Replies in your visitor's language
  • Answers with source links
  • Manual knowledge & FAQ builder
  • Inbox with full conversation history
  • Automatic lead capture from chat
  • Self-learning unanswered-questions list
  • Custom design — colors, avatar, starters, pop-up
  • Widget UI in 8 languages
  • Console in EN · HU · DE + 5 more
  • EU-hosted, GDPR-first
  • Never goes dark at the limit
Get started
Starter
€29/bot/mo
billed monthly
200 conversations / month
Everything in Free, plus:
  • Website import — learns your site in minutes
  • Re-crawl anytime with one click
  • PDF, TXT & Markdown upload
  • Voice input for visitors
  • Social channels — Messenger, Instagram & WhatsApp
  • Up to 500 products
  • One-click WordPress plugin
Choose Starter
Core
€45/bot/mo
billed monthly
550 conversations / month
Everything in Starter, plus:
  • AI email replies — your inbox on autopilot, answering from the same knowledge base as the chat
  • Draft mode or full autopilot — you decide how hands-off it is
  • Answers each customer in their own language, around the clock
  • Machine mail (invoices, newsletters, spam) filtered out automatically — only real questions get a reply
  • Reply threads land back in the same conversation — nothing lost
  • Up to 2,000 products
Choose Core
Growth
€99/bot/mo
billed monthly
800 conversations / month
Everything in Core, plus:
  • Multilingual widget — texts in 8 languages, AI-translated in one click
  • Live human takeover — AI-first, offered only when needed
  • Reply from the Console inbox in real time
  • Telegram alerts — answer straight from your phone
  • Per-assistant notification settings
  • Product feed import (CSV) with per-product links
  • Web search when your knowledge has no answer
  • Full analytics with daily charts
  • Hand back to AI with one click
  • Weli Match & Weli Desk add-ons can be ordered here — shop assistant / receptionist, €79/mo each
Choose Growth
Pro
€179/bot/mo
billed monthly
2,500 conversations / month
Everything in Growth, plus:
  • Personalized greeting — welcomes signed-in customers by name
  • Webshop API — order lookup & purchase-based recommendations
  • Weli Match & Weli Desk — optional paid add-ons (€79/mo each): shop assistant with right-moment offers, or receptionist with built-in booking
  • Automatic nightly re-scan — site & products stay fresh
  • Remove welio.eu branding from the widget
  • Priority support
  • Agency-ready: isolated client accounts
  • Every client gets their own Console
  • Per-client usage overview
  • White-label onboarding help
  • Custom integrations — talk to us
  • Early access to new features
Choose Pro
Infinity
Let’s talk
custom quote — tailored to your traffic
  • Unlimited conversations & knowledge
  • Multiple bots & brands under one roof
  • Dedicated onboarding & training
  • Custom integrations (ERP, CRM, webshop API)
  • SLA & priority engineering support
Request a quote

Compare plans in detail

Every feature, side by side — prices are per AI assistant, per month.

Free€0 Starter€29/mo Core€45/mo Growth€99/mo Pro€179/mo Infinitycustom
Usage
Conversations / month (chats + AI emails)152005508002,500Unlimited
Products (feed / upload)5002,0005,00050,000Unlimited
Claude AI with smart model routing
Bot keeps answering at the limit — never goes dark
Knowledge
Manual knowledge & FAQs
Website import (crawl)
Automatic nightly re-scan — site & products
File upload (PDF, TXT, MD)
Product feed — CSV + Google Shopping XML
Answers with source links
Self-learning list of unanswered questions
Channels & capabilities
Website chat widget
Embeddable Elements — CTA button, Ask input, Typewriter
Voice input
Voice output — assistant speaks
Phone — AI answers callsSoonSoonSoon
Premium voice — a warmer, more human voice (add-on)+ Add-on+ Add-on
Messenger, Instagram & WhatsApp channels
Live web search
Human takeover + real-time Inbox
Telegram alerts — reply from your phone
AI email replies (mailbox autopilot)
Multilingual widget — 8 languages, AI-translated
Customization
Colors, avatar, texts, pop-up teaser
URL exclusions (hide on cart, checkout…)
Personalized greeting for signed-in customers
Webshop API — order lookup & recommendations
Weli Match — recognition, right-moment offers & revenue attribution (add-on)+ Add-on+ Add-on
Weli Desk — built-in booking: calendar, free slots & reminders (add-on)+ Add-on+ Add-on
Remove welio.eu branding
Custom integrations — ERP, CRM, webshop API
Platform
EU hosting · GDPR-first
Admin console in 8 languages
Email notifications — leads & handoffs
Priority support
Dedicated onboarding & SLA

Every plan includes: source links in answers · self-learning unanswered list · EU hosting · and a bot that never goes dark when you hit the limit.

Expert services

Don't have time? We'll do it for you.

The software is self-serve — but if you'd rather hand it over, our team sets up, trains and runs your assistant. EU-based, human, done properly.

White-glove setup
We build your bot end to end — knowledge, FAQs, persona, design, install & testing. You get a working assistant, zero tech work.
from €150 one-time
Knowledge & AI training
Professionally written FAQs, tuned persona, and ongoing training from your unanswered questions — for sharper answers.
from €90 or €49/mo
Custom integration
Connect your ERP/CRM/webshop API, build custom AI actions (order lookup, coupons, bookings) tailored to your business.
on request project
Managed service
We run it for you: monthly tuning, fresh knowledge, and a report on time & money saved. Your AI concierge.
from €79 /month
Talk to our team →
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Questions? hello@welio.eu

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