Welio learns your website in minutes and answers your visitors 24/7 — with sources, in their language, and hands over to a human when it matters.
Set it up once — Welio keeps learning from your site and from every question it couldn't answer.
Paste your URL — Welio crawls your pages, products and FAQs and starts answering right away.
Every answer can link back to the page it came from. Your visitors trust what they can verify.
Questions it couldn't answer land in one list — answer them once, and it never misses again.
AI first. When a visitor asks for a person — or the AI is unsure — it offers a smooth handover to your inbox or Telegram.
Visitors can ask out loud, and your assistant can read its answers aloud too, in their language. A warmer, more natural Premium voice is available as an add-on.
Manage all your clients' assistants under one roof — every client gets their own isolated console.
It sells, it books, it answers your email — and soon, it picks up the phone.
Most chat widgets sit and wait to be asked. Yours becomes a real team member. Weli Match and Weli Desk are premium add-ons — €79/month each, on Growth and Pro.
Shop assistant — greets by name, recommends, offers a coupon at the hesitation point, and saves the cart.
Receptionist — welcomes visitors, offers free slots from your built-in calendar, and books the appointment — with confirmations and reminders.
Replies to customer emails in your brand voice, from your knowledge base — as a draft for you to approve, or fully automatic.
Picks up real calls, answers from your knowledge base, and books appointments straight into Weli Desk — 24/7.
Returning and subscribed visitors are greeted by name, with their past orders in mind. Their e-mail address is used, never shown — not even in the chat.
Time on page, scrolling, exit intent, what’s in the cart, which campaign they arrived from. It stays quiet until one of those actually means something.
One reward, at the hesitation point, within the margins you set. You decide the discount, the minimum order and how often anyone may see one.
Every offer is matched to the order it produced — and a share of visitors is deliberately held back, so the revenue you see is the revenue it actually added.
Each module is a paid add-on — €79/month — on the Growth and Pro plans; cancel any time; both included in Infinity. Weli Match connects to your store for live coupons, orders and your newsletter list. Weli Desk brings its own booking system: services, opening hours, a visual calendar with blocked times, confirmations and 24h reminders. Switch either off any time and your assistant simply goes back to answering.
Premium voice is on the way too — a warmer, more human voice for chat & phone. Want early access to Phone or Premium voice? Contact us →
No credit multipliers, no surprise bills — and your assistant never goes dark.
Every feature, side by side — prices are per AI assistant, per month.
| Free€0 | Starter€29/mo | Core€45/mo | Growth€99/mo | Pro€179/mo | Infinitycustom | |
|---|---|---|---|---|---|---|
| Usage | ||||||
| Conversations / month (chats + AI emails) | 15 | 200 | 550 | 800 | 2,500 | Unlimited |
| Products (feed / upload) | — | 500 | 2,000 | 5,000 | 50,000 | Unlimited |
| Claude AI with smart model routing | ||||||
| Bot keeps answering at the limit — never goes dark | ||||||
| Knowledge | ||||||
| Manual knowledge & FAQs | ||||||
| Website import (crawl) | — | |||||
| Automatic nightly re-scan — site & products | — | — | — | — | ||
| File upload (PDF, TXT, MD) | — | |||||
| Product feed — CSV + Google Shopping XML | — | — | — | |||
| Answers with source links | ||||||
| Self-learning list of unanswered questions | ||||||
| Channels & capabilities | ||||||
| Website chat widget | ||||||
| Embeddable Elements — CTA button, Ask input, Typewriter | ||||||
| Voice input | — | |||||
| Voice output — assistant speaks | — | — | — | |||
| Phone — AI answers calls | — | — | — | Soon | Soon | Soon |
| Premium voice — a warmer, more human voice (add-on) | — | — | — | + Add-on | + Add-on | |
| Messenger, Instagram & WhatsApp channels | — | |||||
| Live web search | — | — | — | |||
| Human takeover + real-time Inbox | — | — | — | |||
| Telegram alerts — reply from your phone | — | — | — | |||
| AI email replies (mailbox autopilot) | — | — | — | |||
| Multilingual widget — 8 languages, AI-translated | — | — | — | |||
| Customization | ||||||
| Colors, avatar, texts, pop-up teaser | ||||||
| URL exclusions (hide on cart, checkout…) | ||||||
| Personalized greeting for signed-in customers | — | — | — | — | ||
| Webshop API — order lookup & recommendations | — | — | — | — | ||
| Weli Match — recognition, right-moment offers & revenue attribution (add-on) | — | — | — | + Add-on | + Add-on | |
| Weli Desk — built-in booking: calendar, free slots & reminders (add-on) | — | — | — | + Add-on | + Add-on | |
| Remove welio.eu branding | — | — | — | — | ||
| Custom integrations — ERP, CRM, webshop API | — | — | — | — | — | |
| Platform | ||||||
| EU hosting · GDPR-first | ||||||
| Admin console in 8 languages | ||||||
| Email notifications — leads & handoffs | ||||||
| Priority support | — | — | — | — | ||
| Dedicated onboarding & SLA | — | — | — | — | — | |
Every plan includes: source links in answers · self-learning unanswered list · EU hosting · and a bot that never goes dark when you hit the limit.
The software is self-serve — but if you'd rather hand it over, our team sets up, trains and runs your assistant. EU-based, human, done properly.
One line of code. Free to start. Weli answers your visitors — you get the leads.
Questions? hello@welio.eu